Privacy Policy

Last updated: 16 May 2026

My Options Wheelhouse is a registered business name of Poptions Network Pty Ltd (ACN 677 346 048, ABN 73 677 346 048), a company registered in New South Wales, Australia. In this Policy, "My Options Wheelhouse", "we", "us" and "our" refer to that entity.

We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, store and disclose your personal information when you visit myoptionswheelhouse.com or interact with our services.

1. What information we collect

We may collect the following personal information:

  • Name and email address (when you subscribe, sign up, or contact us)

  • Billing information when you make a purchase (collected directly by Stripe — see Section 2)

  • Any information you voluntarily provide via forms, surveys, or correspondence

  • Technical information such as your IP address, browser type, and pages visited (via cookies and analytics tools)

We do not knowingly collect sensitive information (as defined under the Privacy Act) without your consent.

2. Payment information

When you purchase a product or service, payment is processed by Stripe. You will be asked to provide payment information (such as card details) directly to Stripe. We do not collect, store, or have access to your full payment card details. Stripe may collect additional information such as your billing address and transaction history, which is governed by Stripe's privacy policy: stripe.com/au/privacy.

We may receive limited information from Stripe in connection with your transaction, such as your name, email address, the last four digits of your card, and the transaction amount, for our records and to provide customer support.

3. How we collect it

We collect personal information directly from you when you:

  • Subscribe to our email list or newsletter

  • Submit an enquiry or contact form

  • Purchase a product or service

  • Interact with our website

We may also collect information automatically through cookies and analytics tools (see Section 8).

4. Why we collect and use it

We use personal information to:

  • Provide the products, services, or content you have requested

  • Process payments and fulfil orders

  • Send marketing emails, newsletters, and updates (where you have consented)

  • Respond to enquiries and provide customer support

  • Improve our website and offerings

  • Comply with legal obligations, including taxation and record-keeping requirements

5. Who we share it with

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business, including:

  • Payment processing: Stripe Payments Australia Pty Ltd (and its overseas affiliates) processes payments on our behalf. When you make a purchase, your payment information (including card details) is collected directly by Stripe — we do not see, store, or have access to your full card details. Stripe's privacy policy is available at stripe.com/au/privacy.

  • Email marketing platform: systeme.io activecampaign.com

  • Website infrastructure: Cloudflare

  • Analytics providers (if applicable)

These providers may store data outside Australia (including in the United States, Ireland, and other jurisdictions). By providing your information to us, you consent to this overseas disclosure. We take reasonable steps to ensure these providers handle your information consistently with the Australian Privacy Principles.

6. Direct marketing and unsubscribing

If you have opted in to receive marketing communications, you can unsubscribe at any time using the link in any email, or by emailing us at contact@myoptionswheelhouse.com. We comply with the Spam Act 2003 (Cth).

7. How we store and protect it

We store personal information using reputable third-party services with industry-standard security measures. Payment processing is handled by Stripe, which is certified to PCI Service Provider Level 1 — the highest level of payment security certification available. While we take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure, no method of transmission over the internet is 100% secure.

We retain transaction records for at least 5 years as required by Australian taxation law.

8. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can disable cookies in your browser settings, though some site features (including payment processing) may not work properly without them.

9. Accessing and correcting your information

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any information that is inaccurate or out of date

  • Request deletion of your personal information (subject to legal obligations, including taxation and record-keeping requirements)

To make a request, email contact@myoptionswheelhouse.com. We will respond within a reasonable timeframe (usually 30 days).

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first at contact@myoptionswheelhouse.com and we will respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. We encourage you to review it periodically.

12. Contact us

For any questions about this Privacy Policy or how we handle your personal information:

My Options Wheelhouse Email: contact@myoptionswheelhouse.com